Shipping
Where do we deliver to?
We are an Australian based company, however we are happy to ship our product worldwide.
How long will it take to arrive?
Regular orders are processed within 5-7 days business days. However for the more unique made to order items (indicated on the individual item) we will try to get the to you as soon possible, but it may take up to 14 days depending on our backlog.
We use Australia Post for our delivery service approximate delivery days are below.
Location | Expected Days* | Method |
Australia (City and Metro) | 2-4 days | Australia Post service |
Australia (Regional) | 4-5 days | Australia Post service |
US & UK |
6-10 business days
|
Australia Post Standard International Post. |
US & UK |
4-8 business days |
Australia Post Express International Post. |
Rest of the World |
7-21 business days |
Australia Post Standard International Post. |
Rest of the World |
4-14 business days |
Australia Post Express International Post. |
* after postage
When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at info@designedbykate.com.au.
For Australian Orders please allow up to 7 working days after your order has been shipped before querying your parcel.
For overseas order allow up to 21 working days after your order has been shipped before querying your parcel.
How much will it cost?
Location | Order Value ($AUD) | Cost ($AUD) |
Australia | Less than $200 | $10 |
Australia | $200 or Over | FREE |
International (Standard) | Less than $500 | $30 |
International (Express) | Less than $500 | $50 |
International (Standard) | $500 or Over | FREE |
International (Express) | $500 or Over | $30 |
What about Currency Duties and Taxes?
Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.
What if my item is unavailable?
We make every effort to keep the site up to date, but in the rare occasion that an item becomes unavailable, we will contact you immediately via email to discuss availability date, arrange an alternative item or a full refund.